Zapier

Stoneity does not ship a Zapier-specific connector yet; the combination of webhooks and the Public API already covers both directions.

Stoneity → Zapier (trigger)

1. In Zapier create a Zap with the trigger Webhooks by Zapier → Catch Hook and copy the hook URL.
2. In Stoneity open Settings → Apps → Webhooks → New webhook, paste the URL and choose the events.
3. Send a Test delivery so Zapier can capture the payload shape, then map the fields in your action step.

Zapier → Stoneity (action)

1. Create an API key with the scopes your Zap needs (for example tickets:write).
2. Use Webhooks by Zapier → Custom Request against the Public API with the header Authorization: Bearer <api key>.

See Verifying signatures if you want to validate the webhook-signature header inside a Code step.